Frequently Asked Questions

Everything you need to know about your order and our products.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for most items in their original packaging. Please visit our returns portal to initiate a request and receive a prepaid shipping label.

Do you offer international shipping?

Yes, we currently ship to over 50 countries. International shipping rates and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.

How can I track my order?

Once your order is shipped, you will receive an email confirmation with a tracking link. You can also log into your account on our website to view your order status in real-time.

Are your products covered by a warranty?

Yes, all our products come with a one-year limited warranty covering manufacturing defects. If you experience an issue, please contact our support team with your order number.